AI-driven self-service support modernization enables enterprises to drive business value and increase productivity by automating meaningful responses to employees, reducing time spent on managing incidents and ensuring faster turnaround.
Rays offers enterprise enablement bots that serve across service lines within the enterprise. Bot of Bots create, manage and operate all bots and interact seamlessly across functions to bring in intelligence into every conversation. Rays has experience in working with industry leading platforms like MS Bot framework and Alexa.
At Rays, we make conversational AI address the various personas in different channels through advanced technology under the hood. By leveraging our integration capabilities, we provide seamless brand-consumer interaction over asynchronous channels like WhatsApp and Apple business chat by enabling conversational AI to work along with live agents.